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Personalized, convenient, ongoing primary care with unique membership benefits

Focusing on continuity of care and proactive management of your health and wellness

For those looking for a highly personalized primary care experience, Dedicated Care members can expect their appointments, care plans, and referrals to be coordinated by a centralized clinical team with a personal dedicated physician at the centre. Additional features including Medcan Dollars1 and preferred rates on the Annual Health Assessment and a selection of other services make this option ideal for those focused on proactively managing their health and wellness. 

Testimonials
This was easily one of the best medical experiences I have ever had in 36 years in Canada. My Dedicated Care doctor is fantastic, super professional, and friendly.
— Ryan, Toronto
Testimonials
I was extremely nervous about my new pregnancy. My physician took the time to listen to my fears, educate me, and calm me in a way that was compassionate, patient, and kind.
— Michelle, Toronto
Testimonials
This year we signed up for a dedicated doctor. I love the service, and that you can either speak to a doctor by telephone, virtually or go into the office same day or within two days max.
— Dianne, Collingwood

Membership
features

Support from a dedicated team collaborating on care

Receive a same-day response to urgent medical inquiries over the phone or by email. Your dedicated care team can review medical results, schedule appointments, and oversee the coordination of referrals.

Same or next-day appointment availability

Make an appointment to see your Medcan physician for any urgent or routine matter, either virtually or in-person. Enjoy personalized care and a closer relationship with the physician who knows you and your medical history best. 

Exclusive membership benefits

Invest in your health where it matters most to you with Medcan Dollars. Your membership includes Medcan Dollars1, which can be used towards a suite of Medcan services at any Medcan location, giving you the flexibility to choose additional wellness services that best suit your needs. In addition to Medcan Dollars, you also receive preferred rates on many Medcan offerings, including exclusive pricing on a Year-Round Care membership for your family. Your membership also offers global travel assistance from Crisis24, the world’s leading provider of integrated risk management services.  

Same or next-day appointment availability with your dedicated physician, in-person or online.

After-hours medical advice from an on-call Medcan nursing professional, led by a Dedicated Care physician.

State-of-the-art facilities designed to create a comfortable experience, including onsite X-ray and laboratory in our Toronto clinic.

Case coordination and second opinions from leading medical institutions, if requested.

A preferred rate on your Annual Health Assessment as well as the Galleri® multi-cancer early detection test.

Secure, always available online access to your medical records and test results via myMedcan.com or in the myMedcan app.

Medcan Dollars1 that can be used toward the Medcan service(s) of your choice at any of our locations (excluding Nourish by Medcan).

Access to a full team of nurses to assist with and coordinate all aspects of your care, including same-day responses to urgent medical inquiries, results reporting, appointment bookings, referrals, and more.

A preferred rate on Year-Round Care for your family member(s), as well as an Annual Health Assessment and the Galleri multi-cancer early detection test. 

Around-the-clock global travel medical assistance that provides support for medical inquiries while travelling that connects you with a local doctor, and coordinates emergency evacuation if required.2

Should you require medical assistance while travelling, your Dedicated Care team can facilitate your referral to a network of clinics in over 75 locations in the United States and other international locations.2

Through a partnership with Mednow, you can receive convenient, same-day3 pharmacy delivery. 

In the unfortunate event that you become hospitalized while travelling, your physician will work with the local attending physician to develop a discharge plan, and coordinate your medical care in support of a smooth return home.

Dedicated Care membership

Individual membership (per year)*$4175plus tax
For children (per year)*$3290plus tax

*Membership fees are for uninsured services only4

Get preferred pricing on an Annual Health Assessment

As a Dedicated Care member, you receive preferred pricing on an Annual Health Assessment.

Simplify care for your family

Dedicated Care members can extend same-day/next-day care to their family by adding on a Year-Round Care membership for their household at a preferred rate. 

While Dedicated Care supports your own ongoing or complex needs with the care of a primary physician, Year-Round Care can provide your family with timely support for everyday health concerns including coughs, colds, fevers, earaches, minor injuries, and more. 

Year-Round Care is not meant to replace your family’s primary care provider. Instead, it offers convenient access to same- and next-day appointments when needed, after-hours medical advice, same-day pharmacy delivery, and more. Plus, with appointment scheduling for you and your family within myMedcan, your family’s visits are easy to book and modify – saving you time when you need it most.  

Learn more about Year-Round Care

Frequently
Asked
Questions

Dedicated Care provides an ongoing relationship with a primary care physician, supported by a clinical team that helps coordinate appointments, referrals, results, and follow-up care. While Year-Round Care is designed for episodic healthcare needs, Dedicated Care offers a more personalized primary care experience focused on continuity, prevention, and long-term health management. 

Yes. Dedicated Care is ideal for individuals and families seeking a primary care physician who can provide ongoing, comprehensive care. Just like any other family doctor, your dedicated physician becomes familiar with your health history, risk factors, and goals, allowing for more personalized recommendations and proactive health management over time. 

Dedicated Care members can book same- or next-day appointments for both urgent and routine concerns, available virtually or in person. Members can also receive after-hours medical advice and same-day responses to urgent medical inquiries through their care team, helping ensure timely access to support when it's needed most.  

See our full list of clinic hours by location here. 

Your care is supported by a team of nurses and care coordinators who can assist with appointment scheduling, referrals, results reporting, prescription requests, and ongoing care coordination. This collaborative approach helps simplify the healthcare experience and ensures important follow-ups don't fall through the cracks. In addition to regular care, your Dedicated Care physician can also conduct your Annual Health Assessment, providing in-depth support and developing a personalized, proactive care plan just for you. 

In addition to personalized primary care, Dedicated Care includes after-hours nursing support, global travel medical assistance, secure access to your medical records through myMedcan, Medcan Dollars that can be applied toward eligible services, and preferred rates on the Annual Health Assessment and other proactive health services. 

The cost of a Dedicated Care membership (per year) is $4175 plus tax for an individual and $3290 plus tax for children. This membership fee is for uninsured services only. Depending on your coverage, Dedicated Care may be eligible for reimbursement through a Health Spending Account (HSA) or other group benefits programs. Eligibility varies by provider and plan, so we recommend checking with your insurer to confirm your available coverage and reimbursement options. 

Some employers offer a preferred rate on Medcan memberships through their employee benefits programs, and we are always pleased to partner with leading organizations to extend preferred rates to their members or clients. Contact us any time to find out if your employer has a preferred rate with Medcan. 

Looking for ongoing care for your employees?

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