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Dedicated Care

Get primary care from your dedicated physician with the support of a full clinical team

Year-Round CareDedicated CareM Care
Personalized, convenient, ongoing primary care with unique membership benefits

Focusing on continuity of care and proactive management of your health and wellness

For those looking for a highly personalized primary care experience, Dedicated Care members can expect their appointments, care plans, and referrals to be coordinated by a centralized clinical team with a personal dedicated physician at the centre. Additional features including Medcan Dollars1 and preferred rates on the Annual Health Assessment and a selection of other services make this option ideal for those focused on proactively managing their health and wellness. 

Membership
features

Support from a dedicated team collaborating on care

Receive a same-day response to urgent medical inquiries over the phone or by email. Your dedicated care team can review medical results, schedule appointments, and oversee the coordination of referrals.

Same or next-day appointment availability

Make an appointment to see your Medcan physician for any urgent or routine matter, either virtually or in-person. Enjoy personalized care and a closer relationship with the physician who knows you and your medical history best. 

Exclusive membership benefits

Invest in your health where it matters most to you with Medcan Dollars. Your membership includes Medcan Dollars1, which can be used towards a suite of Medcan services at any Medcan location, giving you the flexibility to choose additional wellness services that best suit your needs. Your membership also offers global travel assistance from Crisis24, the world’s leading provider of integrated risk management services. 

Same or next-day appointment availability with your dedicated physician, in-person or online.

After-hours medical advice from an on-call Medcan nursing professional, led by a Dedicated Care physician.

State-of-the-art facilities designed to create a comfortable experience, including onsite X-ray and laboratory in our Toronto clinic.

Case coordination and second opinions from leading medical institutions, if requested.

A preferred rate on your Annual Health Assessment as well as the Galleri multi-cancer early detection test.

Secure, always available online access to your medical records and test results via myMedcan.com.

Medcan Dollars1 that can be used toward the Medcan service(s) of your choice at any of our locations (excluding Nourish by Medcan).

Access to a full team of nurses to assist with and coordinate all aspects of your care, including same-day responses to urgent medical inquiries, results reporting, appointment bookings, referrals, and more.

Around-the-clock global travel medical assistance that provides support for medical inquiries while travelling that connects you with a local doctor, and coordinates emergency evacuation if required.2

Through a partnership with Mednow, you can receive convenient, same-day3 pharmacy delivery. 

Should you require medical assistance while travelling, your Dedicated Care team can facilitate your referral to a network of clinics in over 75 locations in the United States and other international locations.2

In the unfortunate event that you become hospitalized while travelling, your physician will work with the local attending physician to develop a discharge plan, and coordinate your medical care in support of a smooth return home.

Dedicated Care membership

Individual membership (per year)*$3995plus tax
For children (per year)*$3195plus tax

*Membership fees are for uninsured services only4

Get preferred pricing on an Annual Health Assessment

As a Dedicated Care member, you receive preferred pricing on an Annual Health Assessment.

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  • 1Medcan Dollars: Medcan may provide Medcan Dollars as service credits in connection with certain membership tiers, promotional offers, referral programs, or other engagement initiatives. Medcan Dollars have no cash value, are non-transferable, and may only be applied toward eligible Medcan services. They are not gift cards, loyalty points, or reward points, and they expire on the date specified by Medcan, after which any unused Medcan Dollars will be forfeited. Medcan reserves the right to modify eligible services, redemption rules, or program terms at any time without prior notice. Please see https://medcan.com/medcandollars for more information.
  • 2Global travel medical assistance is provided by a third party and does not include diagnosis and treatment from a Medcan physician. Additional third-party fees may be charged for consultation, treatment, and/or emergency medical evacuation provided by third party service providers when travelling outside of Ontario.
  • 3When prescription request is received before 7:00pm EST Monday to Friday and 1:00pm EST Saturday to Sunday. Same-day delivery is subject to factors such as medication availability, delivery location, weather conditions, and prescription verification requirements.
  • 4Our membership fee covers the costs of all uninsured services included in our year-round care membership (a list of which can be found here). We do not charge for insured services, which are services covered by OHIP. OHIP covered services are available to all OHIP card holders regardless of whether a membership package is purchased.